CIS - Adults
Division of Substance Abuse and Mental Health
The Division of Substance Abuse and Mental Health offers a continuum of Crisis Intervention Services. These services are located throughout the State in Community Mental Health Centers, Detoxification Centers, and Emergency Rooms. Crisis Intervention Service (CIS) staff are available 24 hours a day to assist people, 18 years and older, with severe personal, family or marital problems. These problems may include depression, major life changes such as unemployment or loss of an important relationship, or anxiety.
Services Statewide
CIS operates programs statewide and may be accessed through the following channels:
New Castle County:
The New Castle office is located at 14 Central Avenue; New Castle Delaware. It is staffed 24 hours a day, 7 days a week. This office covers all of New Castle County and is staffed to provide field and office visits. You may access the unit by calling
(302) 577-2484, or 1-800-652-2929.
CIS Staff are also co-located in The Wilmington Hospital’s, Emergency Department as part of a joint venture with Christiana Care Health Systems and the Division of Substance Abuse and Mental Health. This unit named C.A.P.E.S (Crisis and Psychiatric Emergency Services) may be reached by dialing
(302) 428-2118.
Kent and Sussex Counties:
CIS staff in these counties work 12 pm to 8 am Monday - Friday and 24 hours on weekend and holidays. They are located in Milford and Ellendale to provide adequate response times to all areas of Kent and Sussex County.
During normal business hours staff assigned to the Georgetown Community Mental Health Center (CMHC) and the Dover CMHC Front Door Teams will handle crisis calls.
Staff may be accessed toll free by calling 1-800-345-6785.
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